Meeting student accommodation needs has become a growing challenge for higher education. In the past decade, the number of campuses with over 10 percent of students registered as disabled has jumped from fewer than 40 to nearly 200. As those demands rise, many systems can’t keep up with the volume or complexity of requests. That’s why more universities are turning to unified platforms like Orchestrate AMS to support a modern, campus-wide approach.
Why Accessibility Needs a Dedicated Platform
Colleges and universities face growing pressure to support students who need accommodations. But in many cases, the process still depends on piecing together information from scattered systems. Staff may have to track down updates from inboxes, revisit shared drives, or search through physical files to keep things moving. When the process lacks structure, it’s easy for essential steps to be missed across departments.
How AMS Was Designed for Higher Education
AMS was built to solve the challenges that slow many campuses down. While some rely on outdated platforms, others have no system at all. In both cases, staff are left doing more by hand, with limited access to records, and no easy way to manage overlapping calendars. That’s why AMS replaces that with a unified and purpose-built platform. It streamlines daily tasks, keeps everyone informed, and helps departments deliver the right support on time.
Core Capabilities That Power Orchestrate AMS
Orchestrate AMS brings together everything institutions need to manage accommodations in one connected system. From request handling to reporting, the platform is built to support every part of the process. Below are the core capabilities that power AMS and help campuses deliver faster, more consistent support.
Accommodation Management
Managing accommodations is the foundation of AMS. It gives staff a centralized way to manage requests, track progress, and communicate with students and faculty. Everything moves through a transparent, automated workflow, so nothing gets lost or delayed.
- Dashboard for managing accommodation requests in one place.
- Automated workflows for approvals, notifications, and follow-ups.
- Role-based access for students, faculty, and administrators.
- PDF accommodation letters for students and faculty.
- Configurable accommodation types to fit campus-specific needs.
User Experience Tools
AMS supports a better experience for everyone involved. Students can check the request status without sending emails, while faculty can easily see what support is needed. That gives staff the tools they need to manage communication without relying on separate systems.
- Secure portals for students, faculty, and staff.
- Real-time status updates that keep users informed.
- Automatic notifications based on role and request status.
- Message center for direct communication and follow-ups.
- Single Sign-On (SSO) for quick, secure access.
Documentation and Compliance
Staying compliant requires accurate, accessible records. That’s why AMS makes it easy to store, track, and organize essential documents so nothing gets missed. It also supports the visibility needed to meet ADA and Section 504 requirements.
- Centralized document storage with tagging and categorization.
- Secure upload and sharing for internal and external users.
- Automatic version control and backup.
- Audit-ready logs and activity tracking.
- Tools to support ADA and Section 504 documentation.
Data and Reporting
With built-in reporting tools, teams can make decisions based on real data. AMS gives campuses the tools to track compliance, forecast demand, and share insights that drive better decisions.
- Custom dashboards with real-time data visualizations.
- Advanced search and query builder for specific reporting needs.
- Exportable reports for internal or external review.
- Trend analysis to forecast accommodation needs.
- Metrics to support planning, compliance, and service delivery.
Built to Expand as Your Needs Evolve
Every campus has different needs, and those needs change over time. That’s why AMS is designed to grow with you. Schools can start with the core system and add tools for testing accommodations, accessible furniture, employee requests, or custom forms. These modules can be added when needed without switching platforms. As a result, AMS gives campuses the flexibility to adapt without disrupting what already works.
Seamless Integration and Trusted Security
Accommodation support depends on connections with other campus systems like SIS and SSO. AMS integrates with those tools to reduce duplicate work and keep departments aligned. Additionally, how an accessibility management platform protects your data is just as important. It’s hosted in a secure, certified environment with strong uptime, backup, and privacy standards. Schools can count on AMS to keep information safe and accessible to the right people.
Support That’s Clear, Consistent, and Easy to Reach
When questions come up, getting help should be simple. AMS provides reliable support from a team that understands how campuses work. Whether it’s a setup question or an issue during the semester, answers are easy to find and clearly explained. Since support is part of the experience, staff don’t have to search elsewhere or wait for long response times. Help is built into the platform, making it easier to serve the students who depend on them.
Why AMS Is the Right Fit for Your Campus
AMS brings clarity to a process that often feels disjointed and hard to manage. It replaces outdated tools with a single system built for higher education. The platform fully supports students, faculty, and staff by improving coordination across departments and making daily tasks easier to manage. As a result, that makes it a practical solution that fits the way your campus already works. If your team is ready to improve how accommodations are managed, AMS can help you get there.
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